Terms & Conditions

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General Information

• Company Details: Treat Luxury is an online gift service based in India. All references to “we,” “us,” and “our” refer to Treat Luxury.
• Website Use: By using this website, you agree to follow and be bound by these Terms and Conditions and our Privacy Policy.

2. Eligibility

• Age Requirement: You must be at least 18 years old to make a purchase on our website.
• Accuracy of Information: You agree to provide accurate, current, and complete information during the registration and checkout process.

3. Orders and Payment

• Order Confirmation: Once you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order, but confirms we received it.
• Pricing: All prices listed on our website are in INR and inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice.
• Payment Methods: We accept various payment methods, including credit/debit cards, UPI, and net banking. Payment must be made in full at the time of purchase.
• Order Cancellations: We reserve the right to cancel or refuse any order at our discretion. If your order is canceled, we will notify you and issue a full refund.

4. Shipping and Delivery

• Delivery Timeframes: We strive to deliver your gifts within the estimated delivery time provided at checkout. However, delivery times may vary based on location, product availability, and external factors beyond our control.
• Shipping Costs: Shipping charges are calculated at checkout based on your delivery location and the size of your order.
• Delivery Issues: If there are any issues with your delivery, such as delays, lost packages, or incorrect items, please contact our customer support team immediately.

5. Returns and Refunds

• Return Policy: Please refer to our Return Policy page for detailed information on how to return items and receive refunds.
• Non-Returnable Items: Some products, including personalized items and perishable goods, are non-returnable. Please review our return policy before making a purchase.

6. Product Information and Availability

• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, images, or other content on our website are completely accurate, current, or error-free.
• Availability: All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide alternative options or a refund.

7. Intellectual Property

• Ownership: All content on this website, including text, images, graphics, logos, and designs, is the property of Treat Luxury and is protected by intellectual property laws.
• Usage Restrictions: You may not reproduce, distribute, or use any content from our website without our prior written consent.

8. Privacy

• Data Collection: We collect and use your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

9. Limitation of Liability

• No Warranties: Our website and services are provided on an “as is” and “as available” basis. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
• Limitation: To the fullest extent permitted by law, Treat Luxury shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

10. Governing Law

• Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of [Your City], India.

11. Changes to Terms and Conditions

• Updates: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us.